Purpose of the role

Managing operational aspects of digital loan sales through the online channel of Provident Financial Romania to achieve budgeted volumes.

Rol description

At Provident you will find a great team, open-minded people, eager to help and passionate about what they do. If you choose to become Providentist, you’ll come to a diverse environment and you even will have virtual colleagues; you will meet our robots Arya, Ema who have taken over and optimized several repetitive tasks in Human Resources, Finance or Credit Risk. They haven't taken though all the responsibilities and that's why we need your expertise and knowledge.

Here’s what you will do:

• Reporting and interpreting data from recurring analyses and presenting key insights to the management team.

• Ensuring data accuracy for reporting, recording, and implementing sales-related information and processes.

• Conducting ad-hoc analyses to support sales initiatives proposed by the Digital Channel Manager or Process Development Specialist.

• Recommending process improvements to the Digital Channel Manager or Process Development Specialist by providing insights into process efficiency and alignment with budgeted volumes.

• Analyzing and interpreting complex datasets to support business decision-making and enhance the overall digital sales flow, with a focus on sales optimization within the digital channel.

• Utilizing virtual machines to extract data and generate reports efficiently.

The Ideal Candidate

We are proud to be part of the Provident team and that we can make a difference in the lives of our customers and we want all new colleagues to feel the same. That's why we'll make sure we give you opportunities to grow, innovate and make an impact on our customers' experience working with us!

What we expect from you:

• Understanding Sales Projects and digital Implementation area.

• Understands the business sales processes.

• Experience working with the digital business in a different environments.

• Experience with coordinating complex tasks and cooperation with internal and external customers.

• Basics of Customers purchasing behavior/decisioning

• Proactive and good interpersonal skills to deal with other complex areas

What’s in it for you?

· Annual bonus (depending on the business and individual performance)

· A medical subscription to one of our medical partners, Regina Maria or Medicover

· Meal vouchers of 30 lei per voucher

· Possibility to work in a hybrid system - One month per year of work from anywhere

· 21 days of vacation, plus 4 additional days of wellbeing

· Days off for seniority in the company

· Day off on your birthday

· Financial benefits for special events

· Discounts at various partners (Orange, Samsung, dental clinics, banking institutions)

· A welcoming and friendly office in the city center, near Parcul Tineretului

You will also enjoy personal and professional development programmes:

o Induction program - 3 months of role-based learning, applied trainings and Buddy assigned for easy onboarding process

o Mentoring program - development sessions with relevant professionals in various areas of expertise

o Wellbeing program - networking and social events and actions

o Training and development opportunities - courses and learning opportunities on various topics through Provident Academy, technical trainings, talent growth and succession programmes.