The Process Architect will lead process analysis to identify business challenges and align core processes across EHC markets. You'll develop standardized EU-level business processes, considering local variances and legal requirements. Key tasks include creating process maps, conducting workshops, and assessing the impact of changes on short- and long-term business operations. You'll establish a Target Operating Model, ensure processes meet business needs using Lean/Six Sigma, and collaborate with stakeholders across multiple teams. Additionally, you'll mentor local teams, ensure compliance with standards, and manage any process governance gaps.

Key Responsibilities:

• Manage a project team across EU markets to standardize and optimize sales and service processes for better business results.

• Conduct process analyses, design new processes, and evaluate fit-gap for improvements.
• Ensure all customer-relevant sales processes align with the Target Operating Model (E2E model) using Lean/Six Sigma methodologies.
• Identify and recommend continuous improvement opportunities by assessing change impacts with key stakeholders.
• Measure and monitor customer-relevant processes to ensure performance and apply appropriate KPI metrics.
• Collaborate with Change Management Teams and Project Management Office to implement global processes and remove barriers.
• Introduce process innovations to drive performance, profitability, and business objective achievement.

Our Requirements:

• Proven experience in process design and optimization, ideally with Lean/Six Sigma certification.
• Strong understanding of EU markets and local business variations.
• Excellent project management and team leadership skills, especially in multinational environments.
• Ability to conduct detailed process analyses and produce impactful process improvement proposals.
• Experience in working with cross-functional teams and managing stakeholder relationships.
• Familiarity with end-to-end process governance and KPI metrics application.
• Strong communication and facilitation skills, capable of running workshops and delivering solutions.

We offer:

    • A medical subscription to one of the collaborating clinics, Regina Maria or Medicover;

    • Meal ticket card, with a value of 30 lei per ticket;

    • The possibility of working in a hybrid system;

   • 1 month per year of work from anywhere;

   • 21 days of leave, to which 4 additional days of well-being are added;

   • Free days for seniority in the company;

  • Half day off granted on the occasion of your birthday;

  • Financial benefits granted for special events;

  • Bookster;

  • Discounts at various partners (Orange, Samsung, dental clinics, banking institutions);

  • A modern and friendly office, located in the city center, a few steps from Tineretului Park.